Control Box Beep Decoding
- Power cycle the Control Box to allow it to reboot.
- While the Control Box is rebooting, it will perform a self test and report any errors with short and/or long beeps.
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Information |
Details |
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One Long: using firmware from bank 1 |
For redundancy each controller has two firmware banks. Either of them can be used. |
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Two Long: using firmware from bank 2 |
For redundancy each controller has two firmware banks. Either of them can be used. |
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Three Long: box is not powered USB is connected to the box but there is no power. It is normal to hear it when you turn OFF the box and keep USB plugged. After it the controller might reboot and beep about firmware bank and again for no power present. |
But if power is ON there is power issue in the box like a) EMERGENCY STOP button pressed b) bad AC power cable (check it) c) bad power switch d) if fans are spinning: faulty internal power supply on the motherboard inside the box. Contact our tech support [email protected] |
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Four Long |
Firmware model configuration not present. Contact our tech support [email protected] |
Example: Two long beeps after the control box powered – the firmware from bank 2 is used.
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Issue |
Location |
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– One Short: feedback sensor issue |
one, two or three long beeps refers to the specific motor/port number. Check sensor phone connector and wire. |
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– – Two Short: motor self-calibration issue |
one, two or three long beeps refers to the specific motor/port number. Check that nothing blocks the motor and gearbox from moving both directions. Check the motor power connector and cable. Check platform weight balance. |
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– – – Three Short: motor or power issue |
one, two or three long beeps refers to the specific motor/port number. Motor is not performing as it should. Check the motor power connector and cable. Check platform weight balance. |
Example: two short and three long beeps – there is an issue with motor/port 3 calibration.
